If you’re a network executive, you want your teams focused on the future, not basic network services like DNS. But if you’re a network admin, you’re constantly pulled in different directions trying to focus on leadership’s strategic initiatives while also handling the day-to-day tasks and configurations that keep the lights on. The gap between what the network team can deliver and what end-users need continues to widen.
BlueCat and IDG hundreds of network administrators, managers and directors about this compounding network complexity, and the foundational role that your Domain Name System (DNS) plays in building an adaptive network that will support all your business initiatives.
Key Findings:
- IT admins are spending too much time on DNS: almost 1/3 of administrator time is spent on DNS-related tickets, and only 26% on strategic initiatives
- IT executives see that DNS is distracting their teams from the strategic initiatives: 56% of IT managers said that their network teams were “overwhelmed” with DNS tickets and service requests